Privacy Policy

Last updated: 7 October 2025

1. Who we are

Lorro Precision is a UK-based precision engineering company providing design, prototyping and manufacturing services and we take your privacy seriously and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What data we collect

We may collect and process the following types of personal data:

  • Contact information: name, email address, phone number, job title, company name

  • Communication data: emails, messages, and other correspondence

  • Website data: information you submit through our contact form, and basic technical data such as IP address or browser type (via standard analytics tools)

We do not collect sensitive personal data (such as health or financial information) unless required for contractual reasons.

3. How we use your data

We use personal data for the following purposes:

  • Responding to enquiries and providing quotes

  • Carrying out our contractual obligations

  • Managing customer relationships and project communication

  • Sending relevant business or service updates (only where appropriate)

  • Complying with legal or regulatory obligations

We only collect the minimum amount of data required for legitimate business purposes.

4. Legal basis for processing

We process personal data on one or more of the following bases:

  • Legitimate interests: communicating with clients, suppliers, and prospects in a B2B context

  • Contract: to perform a contract or provide a quote at your request

  • Consent: if you opt in to receive updates or marketing information

5. How we store and protect your data

We keep personal data securely on password-protected systems with access limited to authorised personnel only.

We retain data only as long as necessary for the purpose it was collected (for example, for the duration of a project plus reasonable record-keeping period).

6. Sharing your data

We do not sell or rent personal data.
We may share limited data with trusted third-party providers (for example, IT or accounting services) only where necessary and under confidentiality agreements.

7. Your rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent (if applicable)

To exercise these rights, contact us at info@lorroprecision.co.uk We will respond within one month.

8. Cookies and analytics

Our website may use basic cookies or analytics tools to understand how visitors use the site. These do not identify you personally. You can control cookies through your browser settings.

9. Contact us

If you have any questions about this privacy policy or how we handle your data, please contact:

Data Controller: Laurence Symonds at Lorro Precision Ltd
Email: info@lorroprecision.co.uk
Address: Lorro Precision, Studio 20, Crawley Road Studios, 38 Crawley Road, London N22 6AG

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk.

10. Updates

We may update this policy periodically. Any changes will be posted on this page with an updated date.